Lost ABC Dictionary with update

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davidahahn
Posts: 2
Joined: 02 Oct 2012, 01:04

Lost ABC Dictionary with update

Post by davidahahn »

My Hanping Pro just updated to 3.2.0. Every time I start it, it tells me that "In-app billing unavailable." I'm not sure what this means, it does appear to be the paid Pro version. However, this may be connected with the fact that my ABC dictionary, which I purchased in the past, is no longer there. What do you advise?

hanping
Site Admin
Posts: 470
Joined: 18 Mar 2010, 08:52

Re: Lost ABC Dictionary with update

Post by hanping »

Hi - please can you go to the About screen (in the menu) and "Touch to refresh purchase info".

Otherwise, what sim card are you using?

davidahahn
Posts: 2
Joined: 02 Oct 2012, 01:04

Re: Lost ABC Dictionary with update

Post by davidahahn »

In my "About" screen, I didn't find a "touch to refresh purchase info". The sections are:

Application (name, release notes, version, web site)
Dictionaries (showing only CC-CEDICT)
In-App Billing (shows unavailable, and asks me to clear data on Play Store App)
Handwriting recognition
About the developer

I cleared the data on the Play Store app and that solved the problem. (and now the In-App billing shows "touch to refresh purchase info".)

Thanks!
Dave

hanping
Site Admin
Posts: 470
Joined: 18 Mar 2010, 08:52

Re: Lost ABC Dictionary with update

Post by hanping »

Hi Dave.

When it says "unavailable", that is normally when you either have no sim card installed or the sim card is Chinese or Taiwanese. Could that be it?

Did "touch to refresh purchase info" work for you!?

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