Hanping Pro 2.* Bug Report Thread

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hanping
Site Admin
Posts: 470
Joined: 18 Mar 2010, 08:52

Re: Bugs

Post by hanping »

Thanks very much for your feedback.

1. Those two words do not appear in the CC-CEDICT dictionary. There are quite a few words like that and the only thing that can be done is to submit new entries to the people who control CC-CEDICT: http://cc-cedict.org/wiki/start

2. That's strange. It works fine on my devices (Nexus One & HTC Hero). I'll try to look into it, but these things are incredibly difficult to resolve without having the actual device showing the problem :(

traal
Posts: 2
Joined: 18 Jul 2011, 18:49

Re: Bugs

Post by traal »

Also, some characters in the dictionary cannot be displayed, such as this one.

hanping
Site Admin
Posts: 470
Joined: 18 Mar 2010, 08:52

Re: Bugs

Post by hanping »

AFAICT, the character display problem is a font issue. This will vary from device to device since different devices have different Chinese fonts installed. Unfortunately, there is no easy way (and no way, I know of) to get around this :(

domo
Posts: 2
Joined: 12 Sep 2011, 13:46

Re: Bugs

Post by domo »

Hey guys,

I just bought the pro version of hanping for my htc tatoo. Worked fine at the time, but now, one day later, the phone says I don't have the pro version installed!?

Very frustrating. Can you suggest a solution?

Thanks!
dominic

hanping
Site Admin
Posts: 470
Joined: 18 Mar 2010, 08:52

Re: Bugs

Post by hanping »

Assuming you are not accidentally running the Free version (note - it is best to uninstall the free version when the Pro version is installed)...

Please "Clear Data" for Hanping Pro. To do this go to Manage Apps and go to the Hanping Pro app. You should see the "Clear data" button. If not, then try uninstalling/reinstalling instead.

If this does not work then please check you are using the same Google account you purchased Hanping Pro with.

Please report back if any of this helps you!

domo
Posts: 2
Joined: 12 Sep 2011, 13:46

Re: Bugs

Post by domo »

bingo! i was using the old version assuming it had been updated and not realising pro was a separate prog.thanks guys!

hanping
Site Admin
Posts: 470
Joined: 18 Mar 2010, 08:52

Re: Bugs

Post by hanping »

The Swiftkey X Beta related bug (mentioned earlier in this topic) is now fixed in the latest versions of Hanping (free and Pro) 2.6.5.

bluppfisk
Posts: 3
Joined: 17 Oct 2011, 04:32

Re: Bugs

Post by bluppfisk »

Hanping has started crashing on launch, like only yesterday, even though I updated a while ago. The only system change that was made yesterday was an automatic update of the flash player yo version 11. I tried reinstalling, clearing caches, but to no avail. I need this program on a daily basis so please take a look at it. You must've received some error reports from my phone. Thanks,

Bluppfisk
sgs2

hanping
Site Admin
Posts: 470
Joined: 18 Mar 2010, 08:52

Re: Bugs

Post by hanping »

Hi, I've only received a couple of error reports in the last week. Neither of which were from the SGS2. Please could you try reporting again and attach a message so I can link it to you. Maybe best if you send me an email (see my profile) to discuss in more depth.

bluppfisk
Posts: 3
Joined: 17 Oct 2011, 04:32

Re: Bugs

Post by bluppfisk »

I did, but I'm in China and perhaps they don't go through. Regardless, I can e-mail you the screenshot of the error details (It's a StackOverFlowError in your AbstractStringBuilder class, source method: append0 and line number 123). But your profile does not publicly display your e-mail address.

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