cannot get audio in the pro version

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16ue
Posts: 2
Joined: 16 Jan 2011, 02:00

cannot get audio in the pro version

Post by 16ue »

I just upgraded to Pro via Android Market on my Archos 5 Internet Tablet. When I pressed fhe audio Icon, it displayed "Fetch Audio (6mb)?" and I clicked "yes" but nothing happened and I still do not have audio. Audio is the primary reason to upgrade to Pro. Please advise.

hanping
Site Admin
Posts: 470
Joined: 18 Mar 2010, 08:52

Re: cannot get audio in the pro version

Post by hanping »

Are you sure nothing is happening? What happens if you click on the audio icon a few seconds later? How fast is your mobile internet connection?

16ue
Posts: 2
Joined: 16 Jan 2011, 02:00

Re: cannot get audio in the pro version

Post by 16ue »

I tried it today and I clicked "yes" to download the audio again and a message flashed on the screen "downloading audio 0MB" [may not be in the exact words as it flashed on the screen and disappeared. I waiting 5 minutes and tried the audio button again and the Archos rebooted. After reboot, when I pressed the audio button during a chinese word display, nothing happened: no sound (I turned the volume to the maximum) and no more "downloading audio" prompt. It might have been downloaded but I am not getting any sound. How do I verify the download and how do I rectify the "no sound" issue?

By the way, my internet speed is 25Mbps download and 5Mbps upload via cable, so internet speed is not the issue.

hanping
Site Admin
Posts: 470
Joined: 18 Mar 2010, 08:52

Re: cannot get audio in the pro version

Post by hanping »

Please email me (click on my username) and we'll see if we can get to the bottom of this.

leexande
Posts: 1
Joined: 02 Feb 2011, 21:19

Re: cannot get audio in the pro version

Post by leexande »

I have a HTC Desire with 16gb of SD Card and I can not also get/fetch audio (6mb)!

At the notifications, I get the following message "Error:http:/e,bermitre.com/appdata/lib..."

When I click on the messege to get more details, it returns to Hanping Dictionary.... what should I do?

Where I can get this file???

hanping
Site Admin
Posts: 470
Joined: 18 Mar 2010, 08:52

Re: cannot get audio in the pro version

Post by hanping »

Very sorry about that - I was moving over to a new server yesterday and some files got missed off.

Please try again - should all be working now.

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